Shipping Policy
Last Updated: June 2026
At GoWildNorth, we strive to process and deliver orders efficiently and reliably. This Shipping Policy explains our order handling time, delivery estimates, and shipping procedures.
Order Handling Time
Orders are typically handled within 1 business day after payment confirmation.
Handling includes order verification, quality checks, packaging, and preparation for delivery.
Order Cut-Off Time
The daily order cut-off time is 12:00 AM GST (Gulf Standard Time, UTC+4). Orders placed after the cut-off time may be handled on the following business day.
Delivery Time
Once handled and dispatched, orders within the United Arab Emirates are generally delivered within 1–2 business days.
Delivery estimates may vary due to courier operations, weather conditions, public holidays, remote locations, customs procedures, or other circumstances beyond our control.
Shipping Schedule
Order handling and deliveries are generally carried out from Monday to Saturday.
Orders placed on public holidays or non-working days may be handled on the next available business day.
Shipping Partners
To provide efficient and reliable deliveries, GoWildNorth primarily uses its own delivery drivers for orders within the United Arab Emirates. Depending on the delivery location, order requirements, or operational needs, we may also utilize trusted courier and logistics partners, including Team Express, FedEx, and other authorized shipping providers.
Shipping Destinations
GoWildNorth currently serves customers within the United Arab Emirates and may expand shipping services to additional countries and regions in the future.
Shipping times, shipping fees, customs requirements, duties, taxes, and import regulations may vary depending on the destination country.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before an order is completed.
Free shipping promotions may be offered on selected products, order values, or destinations and are subject to change without notice.
Order Tracking
Where available, shipment tracking information will be provided to the email address supplied during checkout after your order has been dispatched.
Customers may also request tracking information at any time by contacting our support team via email, phone, or WhatsApp using the contact details provided on our website.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information when placing an order.
GoWildNorth is not responsible for delays, failed deliveries, additional shipping charges, or lost packages resulting from incorrect or incomplete information provided by the customer.
Shipping Delays
While we make every effort to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, including courier disruptions, customs inspections, adverse weather conditions, peak shopping periods, or public holidays.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible. We will work to investigate and assist in resolving the issue.
International Orders
For orders delivered outside the United Arab Emirates, customers may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by local authorities. These charges are the responsibility of the customer unless otherwise stated.
Changes to This Policy
GoWildNorth reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective upon publication on this page.
Contact Us
If you have any questions regarding shipping, delivery, or order status, please contact us:
GoWildNorth
Business License: 12713563
Address: 7A Street, Al Nahda 2, Dubai, United Arab Emirates
Phone / WhatsApp:
+971 50 346 3317
Email:
customer.support@gowildnorth.com
Alternative Email:
gowildnorthuae@gmail.com